Privacy Policy 365 Bet – Our Commitment to Protecting Your Information

365 bet collects various types of personal information when you interact with our platform. We only collect what is strictly necessary to provide a safe, quality service — no excessive or unnecessary data collection takes place.

Every piece of data we collect has a specific and legitimate purpose. 365 bet does not collect data for the sake of collecting it. The following are the primary purposes for which your data is collected and processed:

• Account Management: To create, verify, and manage your member account on the 365 bet platform.
• Transaction Processing: To process deposits and withdrawals in Malaysian Ringgit (RM) via your chosen local payment method.
• Identity Verification (KYC): To comply with legal requirements relating to anti-money laundering and age verification (21 years and above).
• Customer Service: To enable the 365 bet support team to efficiently assist with and resolve your enquiries or complaints.
• Platform Security: To detect and prevent fraud, unauthorised access, and platform misuse.
• Personalise Your Experience: To deliver promotions, game recommendations, and relevant content based on your preferences.
• Legal Compliance: To fulfil the reporting and record-keeping obligations required under Malaysian law.

365 bet will not use your data for any purpose not stated here without first obtaining your renewed consent.

365 bet maintains a strict policy on data sharing. In general, we do not share data does not share your personal data with third parties except in the following situations where you have given consent or where it is required by law:

• Payment Processors: Required financial data is shared with payment service providers (such as Touch 'n Go, DuitNow, and GrabPay) to process your transactions.
• Game Service Providers: Game session information is shared with game providers (such as Pragmatic Play, Evolution Gaming) to enable gameplay to function.
• IT Service Providers: Companies that provide the technical infrastructure, hosting, and security support for our platform.
• Legal Authorities: When required by a court order, Malaysian government regulations, or an investigation by a legitimate enforcement agency.

Data security at 365 bet is an ongoing investment, not an afterthought. We implement multiple layers of technical and organisational protection to keep your data safe:

• Data Encryption in Transit: TLS 1.3 and 256-bit SSL protocols for all data communications between your device and our servers.
• Data Encryption at Rest: Sensitive data is stored in encrypted form using AES-256 algorithms.
• Internal Access Controls: Only 365 bet employees with a legitimate business need are permitted to access members' personal data, and all access is logged.
• Two-Factor Authentication (2FA): Available to all member accounts as an additional layer of security.
• Regular Security Audits: Penetration testing and security audits are conducted periodically by accredited independent parties.
• Anomaly Detection System: Automated 24/7 monitoring to detect suspicious login activity or transactions.

While we implement comprehensive security measures, no system is completely immune to cyber threats. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials.

The 365 bet platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Below are the types of cookies we use:

You can manage or block cookies through your web browser settings. However, blocking essential cookies may affect the functionality of the 365 bet platform, and you may be unable to log in or use certain features properly.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data processed by 365 bet. We respect and facilitate the exercise of all these rights:

365 bet does not retain your personal data longer than necessary. Data retention periods are determined based on operational requirements, legal obligations, and the platform's legitimate interests:

• Active Account Data: For as long as your account remains active and for 7 years following account closure, in accordance with Malaysia's legal financial record-keeping requirements.
• Financial Transaction Records: A minimum of 7 years, in line with Malaysia's financial and tax reporting requirements.
• Security Logs: 90 days for routine access logs; 2 years for reported security incidents.
• Support Communication Records: 2 years from the date of last communication.
• Cookie Data: In accordance with the cookie types described in Section 5 above.

Once the retention period expires, data will be permanently deleted or anonymised so that it can no longer be linked to you.

The 365 bet platform is not applicable for individuals under the age of 21. We do not knowingly collect or process personal data from individuals below this age limit.

Should we discover that personal data belonging to a minor has been collected without our knowledge, such data will be deleted immediately and the associated account will be suspended.

365 bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments that affect how we process data.

When material amendments are made, we will:

• Publishing an updated version on this page with a new "Last Updated" date.
• Sending email notifications to all registered 365 bet members at least 14 days before any amendments take effect.
• Displaying a prominent notice on the platform upon your next login.

Your continued use of the 365 bet platform after any amendments take effect will be deemed as your acceptance of the updated Privacy Policy.

365 bet has appointed a Data Privacy Officer responsible for ensuring compliance with this privacy policy and handling all enquiries and requests relating to members' personal data.

For general enquiries, you may also visit our FAQ us or refers to Terms & Conditions for full details on using the 365 bet platform.