Official Documents

Terms & Conditions 365 Bet – Rights, Responsibilities & Platform Rules

Before you start playing on 365 bet, please take a moment to read and understand the following terms and conditions. This document outlines your rights as a member, our platform's responsibilities, and the rules governing all activities on the platform.

Updated: 1 January 2026
Contents of This Document
01Eligibility & Registration
02Account & Security
03Deposits & Withdrawals
04Bonus & Promotions
05Game Rules
06Sports Betting
07Account Closure
08Disclaimer & Limitation of Liability

Key Principles of 365 Bet's Terms

Six core principles that form the foundation of the relationship between 365 bet and every member

One Account Per Individual

Each individual is only permitted to hold one active account at 365 bet. Multiple registrations are strictly prohibited and may result in all associated accounts being suspended and balances forfeited.

Password Confidentiality

You are solely responsible for keeping your account password confidential. 365 bet will never ask for your password through any communication channel.

Deposits in MYR Only

All transactions on 365 bet are conducted in Malaysian Ringgit (RM). Accepted deposit methods include Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.

Bonuses with Clear Terms

All promotions and bonuses at 365 bet carry rollover requirements that are clearly stated upfront. There are no hidden terms — what is written is what you get, with no surprises.

Age Limit 21+

365 bet only accepts members aged 21 and above. Age verification may be required during the KYC process, and failure to verify may result in account suspension.

Right to Update

365 bet reserves the right to update these terms and conditions at any time. Members will be notified via email or in-platform notification when material changes are made.

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Section 1 – Registration Eligibility & Age Verification

By registering and using the 365 bet platform, you confirm that you meet all of the following eligibility requirements. It is your sole responsibility to ensure you comply with all these conditions before making any deposit or placing any bet.

  • You are aged 21 years and above on the date of registration.
  • You are a valid Malaysian resident or citizen.
  • You are registering in your own personal capacity and not on behalf of any third party.
  • You have not previously been suspended or banned from the 365 bet platform.
  • You register using information that is truthful, accurate, and up to date.
Identity Verification (KYC): 365 bet reserves the right to request identity verification documents at any time, including a copy of your national ID (MyKad), proof of address, and payment information. Failure to provide the requested documents within 7 days may result in a temporary account freeze until the KYC process is completed.

Any registration made by an underage individual is invalid, and 365 bet reserves the right to close such accounts, forfeit all balances, and reject any related claims.

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Section 2 – Account Management & Security

Each 365 bet user is permitted to hold only one (1) active account only. This includes accounts registered with different details but linked to the same individual via shared device, IP address, or payment information.

  • Accounts may not be transferred, sold, or shared with any other individual.
  • You are responsible for keeping your username and password confidential.
  • Contact 365 bet customer support immediately if you suspect any unauthorised activity in your account.
  • 365 bet recommends enabling two-factor authentication (2FA) for added account security.

Any activity that occurs in your account is considered your own activity, unless you have reported unauthorised access to us before that activity took place. 365 bet is not liable for any losses arising from your failure to keep your login credentials secure.

Note: 365 bet will never contact you through any channel to request your password, full identification number, or sensitive banking information. Please be vigilant against phishing attempts that claim to represent 365 bet.
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Section 3 – Deposits, Withdrawals & Financial Policy

All financial transactions on 365 bet are conducted in Malaysian Ringgit (MYR). Our platform supports the following deposit and withdrawal methods, which are the most widely used in Malaysia:

  • E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • DuitNow: QR Transfer and DuitNow Transfer
  • FPX Online Banking: Maybank2u, CIMB Clicks, and other major Malaysian banks

Deposit Limit: The minimum deposit is RM10 for most methods. There is no daily maximum deposit limit, except for any limits imposed by your own payment provider.

Withdrawal Processing: All withdrawal requests are subject to standard security checks. Withdrawals to e-wallets are typically processed within 5 to 30 minutes. Withdrawals to bank accounts via FPX are processed within 30 minutes to 2 hours on business days.

Important Withdrawal Policy: Withdrawals must be made to the same payment method used for the deposit. This is a standard security measure to prevent money laundering. Withdrawals to third-party accounts are not permitted under any circumstances.

365 bet reserves the right to suspend or decline any withdrawal request where there is suspicion of fraudulent activity, an ongoing security investigation, or where bonus requirements have not been fully met.

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Section 4 – Bonuses, Promotions & Usage Terms

365 bet offers a variety of promotions and bonuses from time to time, including welcome bonuses, weekly cashback, free spins, and seasonal offers. Each promotion is subject to its own specific terms and conditions as stated on the Promotions us.

General Rollover Requirements: All bonuses must be rolled over at the stated rollover rate before any withdrawal can be made. For example, a bonus with a 1x rollover requirement means you must place bets totalling at least the value of the bonus.

  • Bonuses may only be used for wagering purposes and are not transferable.
  • Each member is eligible for promotions based on the applicable membership category (new member, existing member, VIP).
  • 365 bet reserves the right to void any bonus if there is evidence of promotional abuse.
  • Unused bonuses will be automatically forfeited upon the stated expiry date.
  • Cancelled, refunded, or unsettled bets will not count towards fulfilling rollover requirements.
Bonus Abuse Prohibition: 365 bet employs a detection system to identify betting patterns designed to exploit the bonus system. This includes hedge betting between two different accounts or placing bets at near-zero odds to meet rollover requirements. Accounts found to be engaged in bonus abuse may be suspended.
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Section 5 – General Game Rules

All games offered at 365 bet – including slots, live casino (Baccarat, Blackjack, Roulette), table games, and more – use Random Number Generator (RNG) technology that has been independently audited by accredited third parties to ensure fairness.

  • The results of completed games are final and cannot be disputed unless there is clear evidence of a technical failure.
  • In the event of a technical disruption during a game session, 365 bet will review the game logs and restore any affected credits based on system records.
  • Players are not permitted to use automation software, bots, or any third-party tools to assist in gameplay.
  • Winnings arising from technical errors or incorrectly displayed odds are void, and 365 bet reserves the right to cancel the relevant transactions.

The RTP (Return to Player) value for each game is stated on its respective game information page. This figure is a long-term estimate and does not guarantee outcomes in any individual session.

Section 6 – Sports Betting Rules

The Sports Betting section at 365 bet covers more than 50 sporting disciplines, including football (Malaysia Super League, EPL, La Liga), badminton (BWF World Tour), cricket (IPL, Test Cricket), esports, and more. The following rules apply to all sports bets:

  • Pre-Match Betting: All bets accepted prior to the start of a match will be settled at the odds displayed at the time the bet was placed.
  • In-Play (Live) Betting: In-play betting odds change in real time. Any bets accepted during a temporary market suspension will be voided.
  • Delays & Cancellations: Matches postponed by more than 48 hours from the original scheduled time will be deemed void and all bets will be fully refunded.
  • Accumulator Bets: For accumulator bets, all selections must win for the overall ticket to be a winner. A single voided leg will reduce the accumulator odds accordingly.
Sports Fraud Warning: 365 bet takes sports integrity seriously. Any betting linked to match-fixing or unauthorised insider information is strictly prohibited. 365 bet reserves the right to void such bets and report suspicious activity to the relevant authorities.
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Section 7 – Account Suspension, Closure & Restrictions

365 bet reserves the right to suspend or close any account without prior notice in the following circumstances:

  • Confirmation that the member is under 21 years of age.
  • False or misleading registration information.
  • Holding more than one active account.
  • Attempting to manipulate the platform's systems, games, or bonuses.
  • Suspected money laundering or unlawful financing activity.
  • Violation of any terms set out in this document.

Self-Exclusion: If you feel that gambling has had a negative impact on your life, 365 bet offers a self-exclusion option that allows you to voluntarily close your account for a period of your choosing (30 days, 6 months, 1 year, or permanently). Any remaining account balance will be returned in full once the process is complete.

To request voluntary account closure, please contact the 365 bet support team via live chat or email at support@365bet-khelo.net.

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Section 8 – Disclaimers & Liability Limitations

365 bet provides the platform on an "as is" basis, without any express or implied warranty that the platform will be available at all times without interruption, free of errors, or suited to the specific needs of every user.

  • 365 bet is not liable for any losses arising from technical disruptions beyond our control, including internet outages, user device failures, or natural disasters.
  • Bets that have been submitted but not confirmed due to connection issues are considered unaccepted until system confirmation is received.
  • 365 bet makes no guarantees regarding the outcome of any bet or game – all results are subject to chance and probability.

Important Reminder: Gambling carries financial risk. Please only bet what you can afford to lose. If you have a gambling problem, please visit the Responsible Gaming us or contact 365 bet customer support for assistance.

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Section 9 – Privacy, Data & Information Protection

365 bet collects and processes your personal data in accordance with our Privacy Policy, which can be found in full on the Privacy Policy. Below is a summary of our privacy commitments:

  • Your personal data will not be sold to third parties for marketing purposes.
  • Your information is only shared with service providers necessary for the operation of the platform (e.g., payment processors).
  • All data is stored with encryption and protected in accordance with industry standards.
  • You have the right to request access to your personal data or to request its deletion under certain circumstances.

By using the 365 bet platform, you agree to the collection and processing of your data as described in our Privacy Policy. The Privacy Policy forms part of, and should be read together with, these Terms & Conditions.

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Section 10 – Enquiries & Contact Us

If you have any questions, complaints, or require further clarification on any part of these Terms & Conditions, the 365 bet team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 directly within the 365 bet platform – the fastest way to get help
  • Email: support@365bet-khelo.net – response within 12 hours
  • FAQ Centre: Visit the FAQ us for answers to the most frequently asked questions

These Terms & Conditions govern the entire relationship between you and 365 bet. By registering or continuing to use the platform after any updates are published, you are deemed to have accepted the latest version of this document.

These Terms & Conditions are effective from 1 January 2026 and supersedes all previous versions. Any amendments will take effect 7 days after notification to members.

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